Shipping Policy

Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

• Within India & Thailand: 3-4 business days
• Standard Shipping (other regions): 7 business days
• Express Shipping (other regions): 1-2 business days

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. Boxes or APO/FPO Addresses

We ship to addresses within Thailand, U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

V WAKE UP ORGANIC INTERNATIONAL (THAILAND BRAND) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

V WAKE UP ORGANIC INTERNATIONAL (THAILAND BRAND) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Changes to This Shipping Policy

We may update our Shipping Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Shipping Policy periodically.

Contact Information

For more information about our shipping practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@vwakeup.com or by mail using the details provided below:

V WAKE UP ORGANIC INTERNATIONAL LLP
SATYAM APARTMENTS
142/1A SARAT BOSE ROAD
GROUND FLOOR
BALLYGUNGE
KOLKATA – 700029
Tel: +91 98755 21171